LS/CMI Quality Assurance
The Office of Research and Strategic Planning (ORSP) continues efforts related to the statewide implementation of the Level of Service/Case Management (LS/CMI) and its related components. SB 371, passed in 2013, directs the Division of Justice and Community Services, which houses OSRP and the SAC, to implement a standardized risk and needs assessment, evaluate effectiveness of other modifications to community corrections programs, and provide an annual report. The purpose of the annual quality assurance (QA) report is to ensure proper implementation and integrity of programs and strategies over time. The QA reports also offer feedback and provide insight and clarification in areas where improvements can be made.
The QA process is centered on peer-to-peer forms and supervisors reporting electronic information to the ORSP. All LS/CMI users are submitting three peer-to-peer forms twice a year, which allows for a continuous learning process that reinforces the skills and knowledge required of users. These forms provide immediate feedback and training to the reviewed user. The agencies that are participating in the form submission process are the Division of Corrections (DOC), Parole Services, the Division of Juvenile Services (DJS), and all day report centers (DRC) in the state. The forms are:
1) Assessment Review
Provides information on the completeness and accuracy of one assessment. This form relies on identifying if all sections are complete as well as inter-rater reliability to determine and resolve scoring discrepancies.
2) Case Management Review
Provides information on the completeness and reasoning of one case management plan. This form relies on peer review to determine if the highest identified criminogenic needs were appropriately targeted by the case management plan.
3) Quality of Motivational Interviewing Skills
Provides information on the motivational interviewing skill level during one interview. This form relies on peer review to provide a Likert scaled score to identify proficiencies and weaknesses.
In addition to the peer-to-peer forms, one form is completed by the LS/CMI user's supervisor once a year. The form is:
4) Annual Relationship Skills Assessment Form for Supervisors
Provides information on the adherence to core correctional practices by the user over the course of a year. This is a global review that encompasses the use of the LS/CMI, as well as daily interactions.
ORSP's Justice Center for Evidence Based Practice collected and analyzed the Statewide Quality Assurance Report for LS/CMI Administration and Application for July 1, 2013 through December 31, 2013. The ORSP issued a statistical analysis report on the Assessment Review, Case Management Review, Quality of Motivational Interviewing Skills, and Annual Relationship Skills Assessment Form for Supervisors to the Department of Corrections as well as the day report centers in the state. For questions regarding the Quality Assurance measures for the LS/CMI, please contact Leighann Davidson at Leighann.J.Davidson@wv.gov.