Sustainability Toolkit for Service Providers

Data Collection and Program Design: Initial Steps to Proving Program Effectiveness

  • Do you have an electronic system to collect performance measurement data?

  • Do you routinely review performance measurement data to ensure that your data collection is thorough, accurate, and efficient? Do you make changes to the data collection process when needed?

  • Do you routinely review performance measurement data to ensure that your program is operating effectively? Do you make changes to program activities when needed?

  • Have you created a logic model? Does it include goals, objectives, activities, and performance measures?

  • Do you have sound program logic? In other words, is it reasonable to assume your activities will allow you to accomplish your objectives, which will in turn allow you to achieve your goal?

  • Have you clearly defined process and outcome measures for each program activity and objective?

  • Are the outcome measures you selected for your program similar to other programs that provide the same types of services or have the same objectives?

  • Do you include measures to meet the needs of federal, state, and local reporting requirements?

  • Are your measures: objective, relevant, clear, practical, valid, reliable, and appropriate for your clients and the program?