Step One: Define the Problem

Darcy has a lot of work to do.  First, she needs to demonstrate the magnitude and nature of the problem by providing data.

To adequately define the problem, a program manager like Darcy needs to get a broad picture of all the factors contributing to the current situation.  This is best done by stating the facts: Who? What? Where? When? Why?

Darcy comes up with the following list of individuals she can contact to find out more:

  • Local elected officials
  • Community leaders
  • Those working with juveniles in the community
  • Concerned parents and teachers
  • Media
  • Law enforcement


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