Data Quality:  How Perception Impacts Reality

How Perception Impacts Reality

The Texas Story

The Texas Juvenile Probation  Commission

The Texas Juvenile Probation Commission

The Texas Juvenile Probation Commission

Historically, Information not an Agency Priority

But Steps Taken to Ensure Accuracy and Consistency

Audit of Agency by State Auditor’s Office

Determination that Data Quality was Questionable

Determination that Data Quality was Questionable

Communication is Key

Communication is Key

Perception versus Reality

Agency Response:

COMETS:  Compliance Monitoring Enforcement Tracking System

Data Monitoring Process

Data Monitoring Process

COMETS and Data Monitoring

Report Issued at End of Visit

Data Uploads to Database and is Displayed on Internet

All Non-Compliances Require Response and Correction

Comment and Verification

Data Monitoring Results

Data Monitoring Results

Data Monitoring
Reality and Impact

Data Monitoring
Reality and Impact

A Different Way to Monitor

Which Makes Sense?

Impact on Research:

Impact of Perception

Spotlight on COMETS Monitoring Both Good and Bad

Spotlight on COMETS Monitoring Both Good and Bad

Overcoming the Credibility Obstacle

Communication is Critical